# Contact

- Link: https://lumendal.com/contact/
- Published: 2026-09-09T09:17:19+00:00
- Author: lumendal194adm

**We cannot help in a crisis.** Lumendal is a small editorial team, not a support
service, and we do not monitor email overnight. If you need help now, please use
a crisis line — the numbers for the US, UK, Australia and New Zealand are on our
[when to seek help](https://lumendal.com/when-to-seek-help/) page.

## Email

General enquiries and corrections: [ hello@lumendal.com](https://lumendal.com/contact/hello@lumendal.com)

We read everything and aim to reply within five working days.

Anything you send us is handled as described in our [privacy policy](https://lumendal.com/privacy-policy/).
Please do not email us clinical details about yourself — we are not able to act 
on them.

## Corrections

These get priority. If something on the site is factually wrong, out of date, or
framed in a way that could mislead someone, please tell us — a link to the page 
and a line about what is wrong is plenty. We would much rather be corrected than
be confidently wrong on a health topic.

## What we cannot do

 * **Give medical or psychological advice.** We are not clinicians and we will not
   advise on your personal situation.
 * **Comment on medication.** Including whether to start, stop or change anything.
   Please speak to your prescriber.
 * **Provide ongoing support.** We are not equipped for it, and pretending otherwise
   would be harmful.

## Business and press

Press enquiries: [hello@lumendal.com](https://lumendal.com/contact/hello@lumendal.com)
with “Press” in the subject line.

We do not accept sponsored posts, paid guest posts or link insertions, and we do
not respond to those enquiries. Product review requests are welcome, but we buy 
what we test, and inclusion is never guaranteed.

## Postal address

[Registered business name]
 [Street address] [City, postcode, country]
